Most utility companies are quite accustomed to complaints from customers about their energy bills. Businesses are constantly looking for ways to reduce expenses and tend to get worked up when an unexpectedly hefty bill arrives.
Despite consumer unrest, however, you know your company's prices are in line with industry norms and that charging any less would make it impossible to stay viable. So how do you keep customers satisfied and loyal without cutting prices to unreasonable levels?
Of course, switching to energy efficient LED products will help your customers cut costs, as will making better use of natural light. But another option—one that helps your company increase revenue and keeps customers happy —is the Internet of Things (IoT) by adding automated lighting offerings to your portfolio.
Research suggests that a staggering one-third of all lighting in the US is wasted—but it doesn't have to be. Lighting control automation lets customers manage their systems remotely. So let's say a building manager at corporate headquarters realizes lights in a satellite office weren't turned off when the last employee went home for the night. No problem. That manager can access settings through the Internet and take care of the problem quickly and easily.
Offering building automation solutions also helps you boost your bottom line in more ways than one. First, a new, attractive offering is bound to create an additional revenue stream. What's more, because your company can also monitor customers' systems remotely, you drastically reduce the number of costly on-site visits your techs will have to make for service. When your expenses are lower you can pass those savings on to your customers as well.
Although it may seem like a futuristic technology, setting up lighting control automation is quite simple. You simply connect the network device to the lighting controller at the remote location and then complete registration on the server. In 24 hours the system is up-and-running.
So what are you waiting for?